US Sales Manager

David Harber is looking for United States of America based Sales & Relationship Manager.

JOB PURPOSE

A Sales Manager who will represent the commercial interests of David Harber in the United States of America and whose role is to convert opportunities into orders and to raise the company’s profile by building relationships with key customers, prospects or stakeholders including the design and art community.
You will be based in or around New York City and be responsible for much of the company’s sales function and performance in the North East area of USA as well as for building relationships within the design community. The role will be supported from the UK in terms of providing more complex costings, design input and preparation of visuals in the form or photoshopping or renders and of course all of work is made here in the UK.

A minimum of 2 years sales experience, ideally with HNWI and B2B
Highly organised with exceptional attention to detail and highly self-motivated
Strong time management skill and Initiative to take on tasks and set own priorities and deadlines
Excellent command of the English language and an ability to create engaging presentations and proposals
Outgoing, friendly and a personable ‘can do’ attitude and with an empathy for the creative world
Proven experiencing of using networking to promote a brand and build relationships
Experience in using Social Media for networking and brand profile

David Harber Ltd are a family owned business, based in a rural location a short distance from Didcot and its rail links. Benefits include: 22 days holiday rising to 28 days, a matched pension scheme from April 2019 and a discretionary annual bonus
Salary: OIRO £32,500 plus generous commission structure based on sales and networking (OTE £50,000 - £60,000) depending on experience.

Diagnose Needs and Support Prospects through the Selling Process
Follow up all sales enquiries from the North East of America (see below) and brochure requests with a telephone call (3 attempts before an email is sent)
Diligently work opportunities either to successful completion, or where appropriate continue to build on the relationship until such a point
Undertake with prospective clients a detailed analysis of their needs and where necessary undertake site visit
Where appropriate and agreed, provide prospects with the choice of a range of David Harber products and prices
Encourage prospects to take action, and confirm their purchasing decisions

Manage Your Interactions with Clients Effectively
Honour commitments, obligations and agreements made on behalf of David Harber Ltd, and ensure follow-up actions are taken within agreed timescales. Enquires to be followed up within 1 week. Proposals to be followed up within 2 weeks.
Coordinate with your colleagues to ensure that clients access a high quality, responsive and proactive service from David Harber Ltd.

Building Relationships
Build relationships with key customers or stakeholders notably landscape architects, interior designers, art consultants and property developers
Build that network through careful analysis of the market and then using CPD presentations as a means for access
Continue to broaden your relationship circle and staying in touch.
Keep in touch with that circle using different means including social media, offering samples and presenting new designs that have been launched and events hosted by DH Ltd

PR/Influencer
Regularly engaging with the US PR Agency and taking up any opportunities that arise through them for networking
Seeking opportunities for David Harber to speak at events and Openings

Salesforce CRM
Ensure that every activity is recorded on Salesforce and that all activity tasks and Hot lists are generated through Salesforce
Ensure that any relationship building activities are also recorded on Salesforce

Be an Ambassador for David Harber Ltd
Promote a positive image of David Harber Ltd. and its services to clients, potential clients, and intermediaries

Social Media
You will be required to post US centric content onto the David Harber social media channels one or two days per week

Support your Colleagues
Share knowledge and successful practices with others to promote the success of David Harber Ltd.
Through Salesforce maintain your own client engagement records; and provide reporting information in the agreed manner and to agreed timescales
Consult and liaise internally to ensure smooth realisation of sale

Develop your Abilities
Evaluate and improve your selling skills and knowledge regularly, to make sure that you can deliver an effective, high valued support to clients
Undertake on-going Professional Development as required

External
Enquirers, clients and potential clients
Intermediaries (Designers, Art Consultants Property Developers in designated territory)
Providers of external support
US based PR company
Christopher Peacock
D&D Building